| Your new system is covered by a THREE-YEAR manufacturer’s replacement warranty from the date of purchase. This warranty is not transferrable and applies to the original purchaser. Any component found to be defective, will be replaced at no charge with proof of purchase. This warranty does NOT cover damage due to improper installation, misuse, product modifications, neglect, an accident, unauthorized repair or misrepresentation by seller. This warranty does not cover the costs relating to the removal and replacement of the defective component(s). This warranty does not cover sales tax, shipping and handling charges associated with obtaining the replacement component.
The warranty offered on the PWC Industries, Inc. products is NOT VALID if the products have been purchased from an unauthorized dealer.
RETURN AND REPLACEMENT PROCEDURE
Return defective component(s) to the original place of purchase. The defective part must be in its original container and must be accompanied by your proof of purchase (a copy of your sales receipt). Return only the defective component. The consumer is responsible for all costs to return and replace the defective component including but not limited to sales tax, shipping, handling and insurance charges. Damage during shipping is not covered under this warrantee.
Should you need to return anything you purchased directly from us, please call us to get a Return Authorization Number. Then send us the defective part along with a sheet of paper containing your contact information including email address, description of problem and reason for return, and proof of purchase to:
PWC INDUSTRIES INC.
17683 Summerlin Rd
Ft. Myers, FL 33908
239.481.0274
866.504.6890
239.482.2641 (fax)
CustomerService@watercraftinnovations.com
A replacement will be shipped to you as soon as we verify the problem described. If you included your email address, a UPS tracking No. will be emailed to you as well.
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